To Whom It May Concern, I am writing to recommend Norma Torres as a Cleaner. Norma performed house cleaning services at my home for the past year. During her tenure, she proved herself a professional and prompt cleaning professional with a great attention to detail. The home cleaned by her was always left in outstanding condition, and all of the furniture and fixtures were treated by her carefully. She has a polite and friendly attitude as well as the ability to follow directions accurately. In addition, she has admirable physical strength to lift heavy items and the capable of standing for long periods of time. She likes to keep things tidy and organized, takes pride in creating a welcoming environment, and uses a strong judgement and initiative. Norma is a responsible individual who does not need supervision along with her team. Since the first day she reported to work, she has worked independently and was always willing to take on new responsibilities. She is dependable, punctual and hard working. Her cleaning techniques are not run of the mill which is why her work is thorough and done on time. A big part of hiring a cleaner is trust and that's something Norma has earned in our home. In case of any query, you may contact me anytime on the phone number given below. Thank you, Brittany Bysina & Jason Beghe 312.833.0174